ADSL providers

[Billy Abbott]

On Thu, 1 Dec 2005, Lusercop wrote:

> On Thu, Dec 01, 2005 at 04:00:07PM +0000, Jonathan Stowe wrote:
>>    http://www.ukonline.co.uk/
>
> Rebadged Easynet - apparently painful Customer Service

I wholeheartedly agree with the "painful" part of that. Easynet spent 4 
months claiming to disconnect me and then 2 or 3 months switching a 
colleague from his business Easynet line over to ukonline. Which is 
useful.

Their late night tech support, however, seems top notch - the guys I spoke 
to on the numerous occasions that my ADSL went down at inopportune moments 
were friendly, poilte and helpful. Unfortunately everything else about 
them sucked.

Similar to Bulldog, if it works it's great, if not then you will want to 
visit their offices with a bat.

> I will second the recommendation for Zen. Best customer service, and one
> of the most clueful ISPs I've ever dealt with.

They're lovely to me too, nice and friendly on the phone, great at 
invoicing and as yet (touch wood) no tech problems.

billy

-- 
Mayor Stuyvesant! Look out for the six moons of Bob!
  Billy Abbott                     billy at cowfish dot org dot uk