Joel Bernstein joel at
Tue Feb 28 16:24:29 GMT 2006

On Tue, Feb 28, 2006 at 04:01:17PM +0000, David Hodgkinson wrote:
> OK, folks the "no 12 month contract" thing is a lie. They  
> *will*
> impose a £50 cancellation surcharge if you terminate even 6 months into
> the contract: "we do reserve the right to..." is just crap.

PlusNet do something similarly misleading. They advertise no connection
fee but then charge a 'deferred activation fee' of 58.75 when you
cancel. However long you stay with them. This is doubtless my fault for
not reading the T&Cs carefully enough but I'm a bit pissed off to be
charged 169 quid to cancel the remaining 4 months of my contract!

It'll be Zen for me in future I think. Or possibly ProdigyNet. The
consumer-oriented ISPs are cheaper but it's just not worth the pain I


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