Why is SW5 so small?

Peter Corlett abuse at cabal.org.uk
Fri Aug 15 13:26:09 BST 2008

On Fri, Aug 15, 2008 at 11:26:05AM +0100, James Laver wrote:
> On PAYG they're supposed to refund the cost of the travel, but for
> travelcards the £4 would apply. Are they cocking up the refunds
> too?

It would appear so. Usually I get four quid, sometimes I only get two. Given
that I make 1.50 and 2.50 journeys as well but never get refunds for those
amounts, I've no idea how they decide how much to refund.

And yes, I always tick the "Pre Pay" box on the claim form.

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