24x7 on-call rates

David Cantrell david at cantrell.org.uk
Wed Oct 1 14:29:50 BST 2008

On Wed, Oct 01, 2008 at 11:53:07AM +0100, Dominic Thoreau wrote:

> There's also a need for an allowance for simply being on call

You need an allowance for being on call, a per-incident payment, and a
per-hour payment.  If you have to work several hours, you need
to get the next day off.  IIRC at BBC IS the on-call engineer would get
the next day off "for free" - ie, it didn't come out of his holiday
allowance - if he was working for four or more hours the previous night.
This isn't because of any EU bullshit, it's just common sense - he
wouldn't be in any fit state to do a day's work anyway.

It's also worth considering providing the necessary hardware and
interweb connection.  That way, the engineer can still work (using the
on-call laptop and 3G modem) even if his ADSL has died, and you don't
have the problem of a potentially untrusted network (the engineer's,
with his housemates on it) connecting to your internal network.

David Cantrell | Godless Liberal Elitist

  NANOG makes me want to unplug everything and hide under the bed
    -- brian d foy

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