Last Straw. Camel's Back. Etc.
2009 at denny.me
Thu Oct 1 17:11:05 BST 2009
On Thu, 2009-10-01 at 08:45 +0100, Andrew Black wrote:
> On Thu, Oct 01, 2009 at 07:19:00AM +0100, Dave Cross wrote:
> > Having spent 45 minutes failing to get through to Demon's tech support
> > people last night I've finally come to the realisation that they aren't
> > still the company that I signed up with fifteen years ago and that I
> > should probably be looking elsewhere for my internet connection. I'll be
> > calling them later this morning to get a MAC.
> I came to that conclusion in 02. Maybe they are even less like their
> former self now.
> I am happy with Andrews and Arnold. very helpful staff,
I found A&A were lovely, but didn't have much in the way of official
non-office-hours support. My line failed on Friday while I was at work
(which they duly notified me of by SMS), and by the time I could get
home and do trouble-shooting that evening, the first time they could
respond to my report was Monday midday. They seemed good in all other
I'm currently with Be*, who provide me with an impressively consistent
9-10Mb connection speed regardless of time of day. I'm trying not to
feel too cheated that they couldn't hold up their pre-sale estimate of
20Mb - apparently I'm further from the exchange (as the cable flies)
than BT told Be* I was.
I have in the past had Virgin Media's '20Mb' cable service at this
address - it never managed >2Mb in the evenings, and often dropped below
1Mb. Apparently their contention ratios are rather high. Avoid.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Size: 197 bytes
Desc: This is a digitally signed message part
Url : http://london.pm.org/pipermail/london.pm/attachments/20091001/3d00dad5/attachment.pgp
More information about the london.pm