[OT] E-mail provider recommendations

[Paul Makepeace]

On 10/25/07, Spiros Denaxas <spiros at lokku.com> wrote:
> On 10/25/07, Paul Makepeace <paulm at paulm.com> wrote:
> >
> > On 7/22/07, Dave Hodgkinson <davehodg at gmail.com> wrote:
> > >
> > > On 22 Jul 2007, at 14:23, Chris Bannister wrote:
> > >
> > > > Dave Hodgkinson wrote:
> > > >
> > > >> What is it about Google that doesn't tick all your boxes?
> > > >
> > > > No IMAP?
> > >
> > > IMAP is evil.
> > >
> > > Google DTRT IMHO: KISS, POP3[0] and leave on the server.
> >
> > Gmail is rolling out (free) IMAP,
> >
> >
> > http://gmailblog.blogspot.com/2007/10/sync-your-inbox-across-devices-with.html
> >
> > P
>
>
> Gmail is definitely getting better and better: major storage space upgrade,
> IMAP, better filters etc etc. The only major drawback unfortunately is that
> no matter what, its still in 'beta'. Google does not offer any kind of SLA
> and/or guarantee that it will work or that they will resolve any potential
> issues you might have with it.

The support team has direct access to us at the production backend
plus there's all sorts of response metrics in place they have on
resolving issues. There is also an SLA for premium edition which has a
pretty reasonable (IMO :)) annual fee (and now 25GB of storage). We
also internally track a huge array of Gmail uptime, latency, error
types, etc stats.

http://www.pcworld.com/businesscenter/article/129339/first_look_google_apps_premier_edition.html

The beta thing.. well, watch this space :-)

P