bob at randomness.org.uk
Wed Nov 28 17:58:59 GMT 2007
tOn Wed, 28 Nov 2007, Peter Corlett wrote:
> On Wed, Nov 28, 2007 at 04:40:08PM +0000, Martin A. Brooks wrote:
>> I state this opinion as the person who got to sort out every mac that
>> broke at Fotango over a 12 month period.
> I just walked into the Apple Store on Regent Street, slapped the broken
> machine on the counter, filled in a couple of bits of paper and left them to
> it. I was told that the spare part was out of stock and it might take over a
> fortnight - five days later I get a phone call telling me it's ready to
which is fine for a consumer.
They have no idea about corporate support for their laptops.
Companies would almost certainly pay for a better level of support.
> What were you doing wrong?
not wanting to traipse over to regent street when we have real work to be
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