Martin A. Brooks
martin at antibodymx.net
Wed Nov 28 19:10:43 GMT 2007
Peter Corlett wrote:
> I just walked into the Apple Store on Regent Street, slapped the broken
> machine on the counter, filled in a couple of bits of paper and left them to
> it. I was told that the spare part was out of stock and it might take over a
> fortnight - five days later I get a phone call telling me it's ready to
Did you notice the part where you were 5 days without a laptop? That's
not acceptable for most home users, let alone business users.
When I buy a laptop I expect next business day on-site support.
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