abuse at cabal.org.uk
Wed Nov 28 20:08:22 GMT 2007
On 28 Nov 2007, at 19:10, Martin A. Brooks wrote:
> Did you notice the part where you were 5 days without a laptop?
> That's not acceptable for most home users, let alone business users.
> When I buy a laptop I expect next business day on-site support.
You do get onsite service with AppleCare.
As it so happens, the machine was actually just out of warranty but
they offered a free repair anyway because it was obvious that the
fault developed while it was still in warranty. It went into the shop
as that was the most convenient for me.
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