Apple service providers
awitney at sgul.ac.uk
Tue Oct 7 16:39:29 BST 2008
On 7 Oct 2008, at 16:17, Simon Wilcox wrote:
> So my macbook died and I need to get it fixed under applecare.
> Seems I can't just send it off, I have to choose an Authorised
> Service Provider in London to take/send it to.
> Now supposedly they'll all provide the same level of service but I'm
> betting that some are more equal than others.
> Anyone have recommendations/horror stories to share ?
>  hard disk died right in the middle of using it. Should be a
> fairly simple job to swap it out and install the OS but I'd quite
> like the disk back as there's some data I might want to get off it.
I used these people when my hard drive died (the Wandsworth office)
Did a good job... ie my Mac was back and working with a new hard drive
within a couple of days. If i remember correctly they wouldn't give me
the old drive though (sent back to Apple). They may have had recovery
options but i didn't really ask as i had a very recent Time Machine
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