Apple service providers

[Peter Corlett]

On 7 Oct 2008, at 16:17, Simon Wilcox wrote:
[...]
> Seems I can't just send it off, I have to choose an Authorised  
> Service Provider in London to take/send it to.

Assuming you're in or usually get to central London, go and book a  
Genius appointment with the Regent Street store via Apple's website,  
and take your laptop with you. They'll give it the once-over and book  
it in for repair. I got mine back within a few days.