Apple service providers

[Dave Hodgkinson]

On 7 Oct 2008, at 16:17, Simon Wilcox wrote:

> So my macbook died[1] and I need to get it fixed under applecare.
>
> Seems I can't just send it off, I have to choose an Authorised  
> Service Provider in London to take/send it to.
>
> Now supposedly they'll all provide the same level of service but I'm  
> betting that some are more equal than others.
>
> Anyone have recommendations/horror stories to share ?
>
> Simon.
>
> [1] hard disk died right in the middle of using it. Should be a  
> fairly simple job to swap it out and install the OS but I'd quite  
> like the disk back as there's some data I might want to get off it.


Isn't a dead disk user-maintainable?

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