david at cantrell.org.uk
Thu Dec 1 17:10:57 GMT 2005
On Thu, Dec 01, 2005 at 04:51:30PM +0000, Andrew Beattie wrote:
> I did, years ago and picked Nildram. There were very good reasons to
> pick them back then and their service was excellent when I needed it to
> be. They have been bought by a larger fish since then, but I've had no
> reason to complain.
I have. While the service still Just Works, their customer support is
now not good enough. eg, I send an email asking for a copy of the zone
files for the domains they are doing DNS for for me, and they send back
a screenshot of some stupid windows thing which only shows some of the
data. Sorry, but if they are competent to understand what a zone file
is (they obviously are, given that they actually understood that I
wanted copies of my DNS data), then they should damned well provide a
zone file like what the customer asked for.
> I've had Nildram ADSL to three different addresses
> now and I would pick them again.
I won't pick them again. The only reason I'm still with them is
Has anyone used Bytemark's DSL service?
David Cantrell | http://www.cantrell.org.uk/david
What is the difference between hearing aliens through the
fillings in your teeth and hearing Jesus in your heart?
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